Nordic Pet Hotel Forest Branch

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Venue Description

Nordic Pet Hotel Forest Branch is located on Section 2, Xinsheng South Road, Daan District, Taipei, directly opposite Daan Forest Park. It is a pet hotel specializing in lodging, daycare, and grooming for dogs and cats of all sizes, from small to large, as well as cats. It features cage-free boarding and 24-hour caregiver supervision, with daily dog walks and flexible arrangements based on each pet's condition. Caregivers record feeding and potty habits, providing instant updates, and owners can check in via video at any time. The hotel maintains strict vaccine verification. The facility also includes a pet swimming pool, offering services like bathing and swimming. Cat rooms are not open for viewing due to the need for quiet and privacy. Most owners praise the clean, bright, and odorless environment, as well as the caring and attentive staff who even pay attention to specific needs like tear stains or impulsive behavior. A few reviews mention room for improvement in individual communication, service attitude, and care during special circumstances, so it is recommended to consult about specific needs before booking.

Review Summary

Based on customer reviews, Nordic Pet Hotel generally receives polarized feedback. On the positive side, customers commonly praise the clean, comfortable environment and excellent facilities, especially the swimming pool and real-time video monitoring service, which allows owners to check on their pets at any time. The staff are also commended for being loving and professional, particularly for their meticulous care of pets' daily needs, providing instant feedback and companionship. Furthermore, many owners are satisfied with their dogs' happy states and find the prices relatively reasonable. However, some customers have expressed dissatisfaction, particularly regarding staff service attitude and communication quality. Some noted that services were not always provided according to reservation requests and criticized lapses in pet care. There were also reports of pets being mistreated in special circumstances, raising questions about the professionalism of management and the comfort level provided. In summary, Nordic Pet Hotel has good infrastructure and a customer-centric philosophy, but there is still room for improvement in practical operations and staff quality to meet all customer expectations.

Opening Hours

• 星期一: 08:00 – 22:00
• 星期二: 08:00 – 22:00
• 星期三: 08:00 – 22:00
• 星期四: 08:00 – 22:00
• 星期五: 08:00 – 22:00
• 星期六: 08:00 – 22:00
• 星期日: 08:00 – 22:00

Contact

Appointment required

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