Wind Fantasy Island - Xizhi Store

Photos

Venue Description

Wind Fantasy Island Xizhi Store is located on the 3rd floor of Far Eastern Department Store, next to Xike Train Station on Xintai 5th Road in Xizhi, New Taipei City. It is a spacious indoor parent-child amusement park, featuring unlimited play time, perfect for energetic children to expend their energy. The park is designed with various themed areas, such as the 'Crazy Circus,' offering diverse facilities including ball pits, slides, playhouses, sand pits, trampolines, climbing structures, and interactive projection games, catering to children of different ages. A parents' lounge is also available. It serves as an ideal rainy-day option for New Taipei's often wet weather. Customers generally find the facilities diverse and ticket prices affordable, with a better experience on weekdays due to fewer crowds. However, multiple reviews indicate that weekends can be crowded with long queues, and on-site management, facility maintenance, and cleanliness need improvement. It is recommended to visit on weekdays if possible and book tickets in advance.

Review Summary

Customer reviews for this indoor parent-child amusement park indicate that most customers have concerns regarding the facilities, management, and safety issues. The overall sentiment leans negative, with the main pros and cons as follows: **Pros:** 1. **Diverse Facilities**: Many customers praise the variety of park facilities, suitable for children of different ages, and the provision of a resting area for parents. 2. **Great Place for Kids to Burn Energy**: Many parents find this park excellent for children to expend their energy, and some customers noted that weekday visits had fewer crowds, leading to a good experience. **Cons:** 1. **Poor Management**: Most reviews point out a lack of crowd control within the park and limited staff supervision, leading to increased safety concerns. 2. **Aging Equipment and Insufficient Maintenance**: Many play facilities are old and poorly maintained, resulting in some broken equipment remaining unrepaired, affecting the visitor experience. 3. **Environmental Cleanliness Issues**: Customers commonly report the park environment as dirty, with unorganized old items and trash, even raising hygiene and safety concerns. 4. **Disparity Between Ticket Price and Service Quality**: Some customers feel the ticket price is too high, and the actual experience does not meet the expected standards, suggesting an improvement in service quality and facility maintenance. Overall, while this park can attract children and offer diverse play experiences, customer satisfaction is affected by management and maintenance issues.

Opening Hours

• 星期一: 11:00 – 21:30
• 星期二: 11:00 – 21:30
• 星期三: 11:00 – 21:30
• 星期四: 11:00 – 21:30
• 星期五: 11:00 – 22:00
• 星期六: 11:00 – 22:00
• 星期日: 11:00 – 21:30

Contact

Appointment required