Speedy Fantasy Island - Xizhi Store

Photos

Venue Description

Speedy Fantasy Island - Xizhi Store, located in New Taipei City, is a fun indoor playground designed for children and perfect for family entertainment. Whether on weekdays or weekends, it offers a variety of play facilities, allowing children who love challenges to play to their heart's content in two major themed areas: "Crazy Circus" and "Bear Love Forest." From VR interactive walls and lawn concerts to wood chip sandpits, trampolines, and climbing facilities, every corner offers surprises for children. The store boasts a comfortable environment and a well-equipped parent lounge, allowing accompanying adults to relax. The staff are friendly and attentive, happy to offer play suggestions to enhance your experience. While it can get crowded during busy hours, it is recommended to book in advance on holidays to ensure smooth entry. With facilities suitable for children of all ages, this is an ideal destination for energetic families, allowing little ones to safely release energy and have endless fun.

Review Summary

Customer reviews for this indoor family playground indicate that most customers have expressed concerns regarding the facility's amenities, management, and safety issues. The overall evaluation leans negative, with the main pros and cons as follows: **Pros:** 1. **Diverse Facilities**: Many customers praised the variety of facilities, suitable for children of different ages, and the provision of a resting area for parents. 2. **Great Place for Kids to Burn Energy**: Many parents felt the playground allowed children to fully expend their energy, and some noted that visits on weekdays had fewer crowds, leading to a good play experience. **Cons:** 1. **Poor Management**: Most reviews pointed out a lack of crowd control within the venue and limited staff patrols, leading to increased safety hazards. 2. **Aging Equipment and Insufficient Maintenance**: Many play facilities were old and poorly maintained, resulting in some equipment malfunctions that were not repaired, affecting visitor experience. 3. **Environmental Cleanliness Issues**: Customers commonly reported that the playground environment was dirty, with unorganized old items and trash, and even raised hygiene and safety concerns. 4. **Disproportionate Ticket Price to Service Quality**: Some customers felt the ticket prices were too high, while the actual experience did not meet corresponding standards, suggesting improvements in service quality and facility maintenance. Overall, while the playground can attract children and provide diverse play experiences, customer satisfaction is impacted by management and maintenance issues.

Opening Hours

星期一: 11:00 – 21:30；星期二: 11:00 – 21:30；星期三: 11:00 – 21:30；星期四: 11:00 – 21:30；星期五: 11:00 – 22:00；星期六: 11:00 – 22:00；星期日: 11:00 – 21:30

Contact

Appointment required